(formerly #7750) Unable to file coop annual report in BC Registry test environment

#### ServiceNow incident:
n/a, Staff member reported a bug in TEST
#### Contact information
Staff Name: JH

#### Description

I’m trying to file a 2020 AR for coop CP0002296 WILLET BENCH LAND SHARING COOPERATIVE in the test environment. I have added this coop to my “HARDING ENTERPRISES” test account. I opened the 2020 AR,

Entered an AGM date of May 27, 2021, entered in a new office address as those fields were blank, and added 3 director names as the system also had no director names listed for the coop. I then certify, and click file and pay, and I get the below message that the system is unable to save the annual report. Do you know why the test website is giving me this message and how to get around it? I click exit without saving, and it does save a draft of the filing. I sent you an invite to this account, in case that is helpful to you.


Account number **901**
Account name **HARDING ENTERPRISES**

#### Tasks
- [x] When ticket has been created, post the ticket in RocketChat '#Operations Tasks' channel
- [x] Add **entity** or **relationships** label to zenhub ticket
- [x] Reply All to IT Ops email and provide zenhub ticket number opened and which team it was assigned to
- [ ] Dev/BAs to complete work & close zenhub ticket
- [ ] Author of zenhub ticket to mark ServiceNow ticket as resolved or ask IT Ops to do so

No files, tests, or entry points are named. Reproduce the 2020 annual-report filing in the test environment with coop CP0002296 and the described account data, then compare the saved draft with the failed file-and-pay step. Done means the annual report can be filed successfully or the failure is documented with a reproducible cause.

Written by the indexing model from the issue text.