Theme - SRE

**Owner**
Registrar

**Description**
The Site Reliability Engineer (SRE) team ensures that product teams can deliver service improvements efficiently, and that modernized services have the stability and reliability to meet customers’ expectations. The team take the tasks that project teams have done, often manually, and instead give them to engineers or ops teams who use tools and automation to solve problems and manage production systems. It’s a valuable practice while creating scalable and highly reliable application systems. It helps organizations manage massive infrastructure through code, which is more scalable and sustainable for managing the entire application systems.

**Business Outcomes**
Devops management and adoption of Gitops model
Define SLA/SLO/SLI and Error budgets
Monitoring Errors and Availability
Efficiently Planning Capacity
Toil Management
Assist Management/Architecture/project/Ops teams

**Leading Indicators**
Implement CI/CD flow
SRE monitor dashboard/reports
Provide support/review/DRP planning of applications
RFC for new projects
Automation flow to solve Ops issues