BCROS acct updated bank info, payment still went through old acct
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- JavaScript
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Description
BCROS 8110
On Aug 25th 12:00pm client updated bank info to RBC
Aug 25th 1:42pm they completed a filing
The system showed the transaction as completed a day later
On Aug 27th they submitted a new filing that shows as completed
Aug 29th - acct got suspended due to bank account being closed ( this would be their old bank acct).
Client provided evidence that on Aug 25th the payment came out of their TD bank.
We need to cancel the NSF
mark the invoice as paid on Aug 25th
ensure their acct gets unlocked
Contributor guide
No contributing guide indexed for this repository
Research direction
No files, tests, or entry points are named. Start by tracing the BCROS bank-account update and payment records, then confirm the requested cancellation, invoice payment date, and account unlock are reflected consistently.
Written by the indexing model from the issue text.
Assessment
- Domain
- payments
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100