bcgov / bcgov/entity

Investigate - Account authorization error pop ups while starting a new IA or firm

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#32,047 3 comments 0 reactions 1 assignee Claimed by @riyazuddinsyed View on GitHub
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Description

**Describe the bug in current situation**
In some cases when the user starts a new IA or firm registration than the AccountAuthorization error pops up saying that "Account appears to be unable to access the IA" which is not valid.
When the user hits on Retry than the IA shows up

**Impact of this bug**
Users will be getting the Account Authorization pop up when it's not relavant.

Steps to reproduce the behavior:
1. Go to 'https://test.bcregistry.gov.bc.ca/en-CA'
2. Login with any BCSC user
3.Try and start an IA or Firm Registartion
4. See error
5. This error is not consistent at all times need to look up for all scenarios

**Expected behavior**
Logged in user should not be seeing the error pop up

**Screenshots/ Visual Reference/ Source**
image (12).png

**Root Cause Analysis (RCA) results**
If applicable, document the root cause analysis results for the scenarios. This section is mandatory before the issue can be closed

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