bcgov / bcgov/entity

User Testing Plan (Template In Progress)

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Description

### **Goals**

### **Objectives**

### **Method**

### **Usability Metrics**
The following metrics will be used to measure usability.

**Effectiveness**
Task success

**Efficiency**
This study will use a “Think-aloud” method which makes timing metrics invalid measures of efficiency. Efficiency may be measured by the number of steps taken from the shortest path to success for a given task. Use of this metric may be conducted post hoc through analysis of session recordings.

**Satisfaction**
- Subjective task ease of use (SEQ)
- Subjective satisfaction with the application for the performance of core tasks
- System Usability Scale – SUS
Questionnaire-based method to assess the usability of a system or product through a series of standardized questions.

**Application quality rating**

### **Participant Criteria**

_________________

**Checklist**
- [ ] Test Plan (Link)
- [ ] Calendly (Link)
- [ ] Consent Forms (Link) _[Example](https://form.jotform.com/243265731103044)_ You can also create a PDF and have the user sign the document that way.
- [ ] NDA ([Link](https://docs.google.com/document/d/1XW6lzt15eHXBgC_3OyFREhAnHHyhFyEz?rtpof=true&usp=drive_fs))
- [ ] Email Invite (Link)
- [ ] Recruitment List (Link)
- [ ] Test script (Link)
- [ ] Test Sheet (Link)
- [ ] Background Questionnaire (Link)
- [ ] Follow-up Questionnaire (Link)
- [ ] Set up testing Platform (Link)
- [ ] Send Participant Invites

**Test Platform**

**Facilitator**
Liz Govier

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