bcgov / bcgov/entity

Unable to submit security agreement - address issue

Open
#16,849 7 comments 0 reactions 0 assignees View on GitHub
Assets bug
Dominant language
JavaScript
Stars
23
Forks
62
Avg merge
24m
Merged PRs (30d)
1

Description

**Describe the bug in current situation**
A client submitted a security agreement. They had entered all required information. For the secured party the client used the manual option, typed in the business name of the secured party, and then typed the address in address line 1, and selected the option that popped up in the address lookup. When the client navigated to complete the transaction they received an error unable to submit.

Staff noticed the address displayed showing British Columbia spelled out and asked that the client go in and update the address. The client did so and was able to submit.

**Link bug to the User Story**

**Impact of this bug**
A client will experience an error when they have entered a valid address. The client will be unable to submit. Triage takes time and staff resources.

**Chance of Occurring (high/medium/low/very low)**
Presuming low as this is the first instance of this issue.

**Pre Conditions: which Env, any pre-requesites or assumptions to execute steps?**

**Steps to Reproduce**
Steps to reproduce the behavior:
1. Go to https://test.assets.bcregistry.gov.bc.ca/dashboard
2. Click on Security Agreement
3. Scroll down to Input details for all fields except for secured party
4. For secured party choose 'Add a Secured Party that doesn't have a code', choose Business, type a business name (e.g. from error REALTECH CAPITAL GROUP INC.), and in address line 1 start typing the address 1210-1030 georgia street w. When the address displays in the lookup list select it. Click 'Done' in the address component.
5. Try 'Register and Pay'

**Actual/ observed behavior/ results**
In my first test the submission failed. In my second test the submission went through right away. I had to come back, choose edit on the address for secured party, select BC again from the dropdown, and then submit a second time.

**Expected behavior**

**Screenshots/ Visual Reference/ Source**
If applicable, add screenshots to help explain your problem. You an use screengrab.

**Instances**
Noted in Ops 2837

Contributor guide

No contributing guide indexed for this repository

Research direction

Reproduce the issue in the test environment using the listed Security Agreement steps, especially the secured-party address lookup and Register and Pay flow. Trace the address selection and submission entry points; done means a valid selected address submits successfully on the first attempt without editing the address or reselecting BC.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.