OCM - Account Setup Support - MAXIMUS email response templates

To provide additional support to Citizens calling about Account Setup - MAXIMUS has asked if they can send email responses with specific instructions based on the callers issues:
- [ ] BC Registries to assess to determine if email templates are desirable or introduce risk of mis-information or administration of updates to keep email information current
- [ ] Assess risk - email with links to direct user to BC Registries pages/users guides
- [ ] Update BC Registries User Guides to number sections/pages and provide reference for MAXIMUS call centre agents
- [ ] provide feedback to MAXIMUS as to how BC Registries wishes to proceed

Start by reviewing the issue checklist and the current BC Registries User Guides. Assess whether MAXIMUS email templates and links would introduce misinformation or maintenance risk, then determine whether the guides need numbered sections or page references. Done means BC Registries has documented a decision and provided feedback to MAXIMUS.

Written by the indexing model from the issue text.