bcgov / bcgov/cloud-pathfinder
Implement auto-reply for received emails and JSM tickets
Open
- Dominant language
- Jinja
- Stars
- 2
- Forks
- 7
- PR merge metrics
- No merged PRs in 30d
Description
- [ ] Draft content for the auto-reply, which should include:
1. SLA
2. Where to get support for major incident - Vendor support
3. Where to get support for questions - Rocketchat channels
4. Where to get support for requests - JSM
5. Where to find info on AWS cost and usage - Quicksight ?
- [ ] Review content with PO
- [ ] Implement in Outlook
- [ ] Implement in JSM
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