bcgov / bcgov/STRR

CR: Improve renewal notification email.

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#1,567 1 comment 0 reactions 1 assignee Claimed by @pasherwo View on GitHub
Q1 STR UX Design
Dominant language
Python
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2
Forks
22
Avg merge
2d 35m
Merged PRs (30d)
11

Description

**Current Behaviour**
A renewal email notification is sent to all STR applicants, x, x and x days before the expiry date of the registration. The current email looks like this:

**Desired Behaviour**
Recommendations made by Maximus;
- Add instructions uinder "How to renew your registration" in email notifications (e.g., how to login, knowing your login source etc.).
- Include link to a resource guide?
- How to Login (source)?
- How to find your property?
- Click View button under the Actions column
- Click the Renew button in the To Do list of your registration.

**CONTENT AND UX DESIGN REQUIRED.**

**Reason for Change**
This change was recommended by Maximus for Continuous Improvement as it provides clarity to host as to what they need to do to renew their registration.

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