bcgov / bcgov/STRR

UI Design - Refund Upon Withdrawal for Unapproved Application

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STR
Dominant language
Python
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2
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2d 35m
Merged PRs (30d)
11

Description

### User Story

**Refund Upon Withdrawal for Unapproved Application**
As an Applicant who has withdrawn an unapproved application
I want to receive a refund automatically when eligible,
So that I don’t need to contact Short-Term Housing to request it manually.

### Flow
**Refund for an unapproved application (Not Yet Registered)**
Scenario: Applicant withdraws the application before it is approved by examiner.

Expected Outcome:
- System automatically processes the refund.
- Refund is issued to the original payment method.
- Applicant receives an email confirmation with refund details.

### Acceptance Criteria

1. The system differentiates between withdrawls for unapproved applications and registrations.
2. Refunds are automatically triggered when Application is withdrawn before approved
3. Refund amount is calculated according to business rules **_(will need flow mapped out)_**
4. User receives an email with:
-- Confirmation of withdrawal
-- Refund amount
-- Processing timelines
5. Refund status is visible in the applicant’s table and transaction history.

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