Student user can activate SABC Support requests to send/receive support requests to Ministry staff

**User story**
As a _student user_, **I want** to submit or receive a support request from within the student dashboard, **so that** the student self service can be further enhanced instead of navigating back to the SABC website.

### **Acceptance Criteria**
- [ ] Create ability for student to submit/receive support request within the dashboard

**Additional context**
- SABC contact methods are primarily phone or e-mail, but allowing support requests from within the student dashboard could streamline student experience
- Student self-service would be further enhanced with ability to submit/receive support requests from within their dashboard rather than navigating back to the SABC website to find contact info.

Would it be possible to do an online secure chat popup similar to other companies whereby you can ask for assistance?

Ref. Future enhancement list > Current enhancements inventory and #3006

No files, tests, or entry points are identified. Clarify the secure support-request workflow, including how students submit and receive requests and what completion means, before locating the dashboard and service areas to change.

Written by the indexing model from the issue text.