aws / aws/connect-rtc-js

We are using allowFramedSoftPhone: true (to be able to use 3rd party noise reduction component).

Open
#100 0 comments 0 reactions 0 assignees View on GitHub
Dominant language
TypeScript
Stars
91
Forks
65
Avg merge
2h 21m
Merged PRs (30d)
1

Description

It works like a charm BUT the first attempt to accept first contact is hanging / there is an error available in the console.
All other attempts (new contacts for the same agent) can be accepted without any error.

![getTracks](https://github.com/aws/connect-rtc-js/assets/53541746/db1c0b27-dab8-472a-8cd1-2d96f2b21a10)

Contributor guide

Open the contributing guide

Research direction

Reproduce the first-contact acceptance flow with allowFramedSoftPhone: true and inspect the console error and getTracks evidence attached to the issue. Compare the first attempt with later contacts; done means the first contact is accepted without hanging or a console error while subsequent contacts still work.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
audio-video-rtc
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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