aws / aws/aws-toolkit-vscode

I cant sign in

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#8,091 0 comments 0 reactions 0 assignees View on GitHub
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TypeScript
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Description

Hello AmazonQ Support Team,

I am experiencing an issue with signing in to my AmazonQ account. Even though I am using the correct password, the system keeps rejecting my login attempt. I also tried resetting my password several times, making sure that the new password complies with all the requirements (length, complexity, and not repeating any of the last three passwords).

However, I still cannot log in, and the error message says: “Couldn't update your password. Make sure that you are not using any of your 3 previous passwords.”

Could you please help me resolve this issue? I need access to my account as soon as possible.

Thank you for your assistance.

Contributor guide

Open the contributing guide

Research direction

No files, tests, or code entry points are identified. First confirm whether the sign-in and password-reset flow belongs to this VS Code toolkit rather than Amazon Q account support, then seek a reproducible case and maintainer guidance. Done would require an identified project-owned failure and a defined testable change.

Written by the indexing model from the issue text.

Assessment

Domain
authentication
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
10/100

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