aws / aws/amazon-q-developer-cli
Refund Request - Cancellation of Extra Kiro Pro+ Accounts
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Description
### Checks
- [x] I have searched [github.com/aws/amazon-q-developer-cli/issues](https://github.com/aws/amazon-q-developer-cli/issues?q=) and there are no duplicates of my issue
- [x] I have run `q doctor` in the affected terminal session
- [x] I have run `q restart` and replicated the issue again
### Operating system
macOS 26.3.1 (25D2128)
### Expected behaviour
I intended to contact billing support to cancel and request a refund for my extra Kiro Pro+ accounts, as instructed by the CLI documentation.
### Actual behaviour
I was redirected to this public bug report template. For privacy and security reasons, I cannot share my personal account email addresses in this public issue.
I currently have 4 active subscriptions. I forgot to cancel 3 of them before the 1st of the month, so my card was charged. I want to keep 1 account, cancel the other 3, and get a refund for those recent charges.
Could the billing team please contact me privately via the email associated with this GitHub account, or provide a secure support email address where I can safely share my account details?
### Steps to reproduce
Run `kiro-cli issue` command for a billing problem.
### Environment
```yaml
[q-details]
version = "1.28.3"
hash = "2eaf2e5262c5201a8bba63d8a244f1b8d8fb9ff8"
date = "2026-03-28T17:32:21.180959Z (5d ago)"
variant = "full"
[system-info]
os = "macOS 26.3.1 (25D2128)"
chip = "Apple M4 Pro"
total-cores = 14
memory = "24.00 GB"
[environment]
cwd = "/Users/USER"
cli-path = "/Users/USER"
os = "Mac"
shell-path = "/bin/zsh"
shell-version = "5.9"
terminal = "macOS"
install-method = "brew"
[env-vars]
PATH = "/Users/USER/.local/bin:/opt/homebrew/bin:/opt/homebrew/sbin:/usr/local/bin:/System/Cryptexes/App/usr/bin:/usr/bin:/bin:/usr/sbin:/sbin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin:/opt/pmk/env/global/bin:/Library/Apple/usr/bin:/usr/local/go/bin"
SHELL = "/bin/zsh"
TERM = "xterm-256color"
__CFBundleIdentifier = "com.apple.Terminal"
```
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