aws / aws/amazon-documentdb-jdbc-driver

[BUG]

Open
#572 2 comments 0 reactions 0 assignees View on GitHub
bug
Dominant language
Java
Stars
17
Forks
16
PR merge metrics
No merged PRs in 30d

Description

## Environment
- DocumentDB JDBC driver version: documentdb-jdbc-1.4.5
- DocumentDB server version:
- OS: MacOS Sonoma 14.3
- BI Tool or client name: Tableau Desktop
- BI Tool or client version: 2024.1.2
- Java version (if known):

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## Problem Description
1. Steps to reproduce: I try to connect aws documentDB from Tableau Desktop
- Download Document DB JDBC Driver, install Amazon Document DB Connector on Tableau then I put all the information to connect Document DB
3. Expected behaviour:
4. Actual behaviour:
5. Error message/stack trace: [An error occurred while communicating with Amazon DocumentDB by Amazon Web Services
There was a problem while running the connector plugin. Reinstall the plugin or contact the plugin provider.
Note that you might need to make local configuration changes to resolve the error.
Error Code: 14D18B1F
Package signature verification failed during connection creation.
Connector Class: documentdbjdbc, Version: 1.14.0.0]
6. Any other details that can be helpful:

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## Screenshots
- If applicable, add screenshots to help explain your problem.
![Screenshot 2024-05-07 at 10 51 35 PM](https://github.com/aws/amazon-documentdb-jdbc-driver/assets/142457349/d9153b60-4392-4ad6-8096-e31557d17e8d)
![Screenshot 2024-05-07 at 10 53 14 PM](https://github.com/aws/amazon-documentdb-jdbc-driver/assets/142457349/3ec845f6-e24d-4598-90ab-2bbfe1e104d7)
![Screenshot 2024-05-07 at 10 53 31 PM](https://github.com/aws/amazon-documentdb-jdbc-driver/assets/142457349/4bf06730-5284-4501-8498-a13fd6e26aa4)

---

## JDBC log
- Add related JDBC log entries here.

Contributor guide

Open the contributing guide

Research direction

No repository file, test, or JDBC log is identified. Start by reproducing the connection from Tableau Desktop on macOS with documentdb-jdbc-1.4.5 and the stated connector setup, then inspect the package-signature verification failure and available driver logs. Done means the failure is narrowed to a documented, reproducible cause and the Tableau connection behavior is verified.

Written by the indexing model from the issue text.

Assessment

Tech stack
aws, java
Domain
databases
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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