aws-samples / aws-samples/amazon-transcribe-post-call-analytics

Amazon Connect support

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#262 6 comments 0 reactions 1 assignee Claimed by @kishd View on GitHub
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Python
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Description

I'd appreciate if Amazon Connect support were included. Ideally we want to use GenAI to create more intelligent evaluations that we run automatically, and to have the on-hand ability to simply ask GenAI questions about any particular call we have. Since this functionality is NOT built into AWS Connect, support here would be very useful.

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