aws-samples / aws-samples/amazon-ivs-player-web-sample

AWS IVS player throwing "load failed" error on Safari when user refresh the page

Open
#71 1 comment 0 reactions 0 assignees View on GitHub
Dominant language
JavaScript
Stars
90
Forks
38
PR merge metrics
No merged PRs in 30d

Description

**Describe the bug**
AWS IVS player throwing "load failed" error on Safari when user refresh the page. Technically this doesn't affect user experience but it's misleads our SLI measure. Would it be possible to remove this error being thrown?

**To Reproduce**
1. Go to https://codepen.io/amazon-ivs/pen/c3b13a2df34b60ada7756f3a2af8d2f0, press play for the video and then refresh. It should give "load failed" error in console.

**Expected behavior**
"load failed" error should not appear after user refreshes (assuming nothing went wrong).

**Desktop (please complete the following information):**
- OS: Mac OS
- Browser: Safari
- Version: Any

**Smartphone (please complete the following information):**
- Device: MAC, iPhone
- OS: MAC OS
- Browser: Safari
- Version: any

Contributor guide

Open the contributing guide

Research direction

Reproduce the Safari behavior using the linked CodePen after starting playback and refreshing the page, then inspect how this sample integrates the Amazon IVS Player Web SDK. Confirm whether the console error originates in the sample or the SDK; done means establishing a documented, tested way for refreshes to avoid the misleading error without affecting playback.

Written by the indexing model from the issue text.

Assessment

Tech stack
aws, javascript
Domain
frontend
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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