aws-amplify / aws-amplify/amplify-hosting

Houston, there's a problem Failed to create app. You have reached the maximum number of apps in this account. aws amplify error

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Description

### Before opening, please confirm:

- [X] I have checked to see if my question is addressed in the [FAQ](https://github.com/aws-amplify/amplify-hosting/blob/master/FAQ.md).
- [X] I have [searched for duplicate or closed issues](https://github.com/aws-amplify/amplify-hosting/issues?q=is%3Aissue+).
- [X] I have read the guide for [submitting bug reports](https://github.com/aws-amplify/amplify-hosting/blob/master/CONTRIBUTING.md).
- [X] I have done my best to include a minimal, self-contained set of instructions for consistently reproducing the issue.
- [X] I have removed any sensitive information from my code snippets and submission.

### App Id

NEW_APP

### AWS Region

us-east-1

### Amplify Hosting feature

Console, Deployments, Environment variables, Frontend builds

### Frontend framework

React

### Next.js version

N/A

### Next.js router

N/A

### Describe the bug

I created an app using my account in N.Virginia region. When i try to create another app using the same account and region, i am getting the error "Houston, there's a problem Failed to create app. You have reached the maximum number of apps in this account. aws amplify error". I have another account same as this, this problem never existed. I can create many apps in that account.
When i checked they told me to check the service quotas, but i have only one app in that account.
Even if i change regions, same issue persists.

### Expected behavior

Creation of new app along with the app which is present in the amplify console for the same account.

### Reproduction steps

1. Create a new account for integration environment
2. Open amplify console
3. create a new app(Host a new app). Complete creation of this app
4. Create another app(Host).
5. After pressing save and deploy, There will be this error "Houston, there's a problem Failed to create app. You have reached the maximum number of apps in this account. aws amplify error"

### Build Settings

_No response_

### Log output

```
# Put your logs below this line

```

### Additional information

_No response_

Contributor guide

Open the contributing guide

Research direction

Start with the linked FAQ and AWS service quotas, then reproduce the issue in the Amplify console using the listed steps and us-east-1. Compare the account's app count and behavior across regions. Done means identifying whether the account limit is incorrect and documenting a verified resolution or an actionable escalation.

Written by the indexing model from the issue text.

Assessment

Tech stack
aws, react
Domain
cloud, devops
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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