authgear / authgear/authgear-server

Improve default error message

Open
#3,260 1 comment 0 reactions 0 assignees View on GitHub
cooldown/enhancement pitch ux/critical
Dominant language
Go
Stars
2k
Forks
125
Avg merge
2d 17h
Merged PRs (30d)
32

Description

**Problem**
The following default error message during login are often confusing for users, we should fix them in one go.

> This identity cannot be found. Please ensure it is correct.

Should change to "This [email/phone/username] cannot be found"

related issue: #779

> This email is associated with an account

(What's this error message about?)

[ ] Collect more error message that can't be understood here

**Appetite**
2 weeks, but it should be fixed in days ideally

Contributor guide

Open the contributing guide

Research direction

Search the login and authentication code for the two quoted error messages, then review related issue #779 for context. Confirm which identity fields can produce each message and collect any additional confusing defaults mentioned in the issue; done means the affected messages clearly identify the email, phone, or username involved.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
authentication
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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