authgear / authgear/authgear-server

Twilio SMS "30008 Unknown Error" handling

Open
#1,989 0 comments 0 reactions 0 assignees View on GitHub
cooldown/enhancement
Dominant language
Go
Stars
2k
Forks
125
Avg merge
2d 17h
Merged PRs (30d)
32

Description

The admin has receive an alert from Twilio for a 30008 error in the SMS service.
It's probably due to a problem on the recipient number.

The alerts for these kinds of error should be suppressed on system error log
but show in the log and on the tenant portal.

Screenshot:
![Screenshot 2022-05-10 at 11 19 50](https://user-images.githubusercontent.com/15207470/167536372-dd9fa994-5ca1-4d88-982e-9e64b2bd4fa0.png)

Contributor guide

Open the contributing guide

Research direction

No files or tests are named. Start by locating the Twilio SMS service handling for error 30008 and trace how it writes to the system error log, tenant-visible log, and tenant portal; done means the alert is suppressed only from the system error log while remaining visible in the other two locations.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
backend, observability
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.