Failed to Move VM to Another Account
- Dominant language
- Java
- Stars
- 3.1k
- Forks
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- Avg merge
- 6d 19h
- Merged PRs (30d)
- 32
Description
### problem
Up on stopping an Instance and trying to move it to another account...
...it does not make clear what caused the failure.
Even as a Root Admin, there is no explanation of what prevented the move from happening.
By looking at the logs, the message is clear but it is followed by an unhandled exception.
Sanitized fragments of the logs:
```
2026-06-11 20:07:53,953 ERROR [o.a.c.a.c.a.v.AssignVMCmd] (qtp1404565079-58786:[ctx-e08ee8a2, ctx-7b35ebda]) (logid:46523a5c) Failed to move VM [4944]. com.cloud.exception.InvalidParameterValueException: Snapshots exist for volume [ROOT-4944]. Detach volume or remove snapshots for the volume before assigning VM to another user.
at com.cloud.vm.UserVmManagerImpl.validateIfVolumesHaveNoSnapshots(UserVmManagerImpl.java:7961)
at com.cloud.vm.UserVmManagerImpl.moveVmToUser(UserVmManagerImpl.java:7871)
```
```
2026-06-11 19:58:58,841 ERROR [o.a.c.a.c.a.v.AssignVMCmd] (qtp1404565079-58786:[ctx-b7b9a764, ctx-86b9f79a]) (logid:1096b7f6) Failed to move VM [4944]. com.cloud.exception.InvalidParameterValueException: Remove any Port Forwarding rules for VM [VM instance {"id":4944,"instanceName":"i-73-4944-VM","state":"Stopped","type":"User","uuid":"*"}] before assigning it to another user.
at com.cloud.vm.UserVmManagerImpl.validateIfVmHasNoRules(UserVmManagerImpl.java:7934)
at com.cloud.vm.UserVmManagerImpl.moveVmToUser(UserVmManagerImpl.java:7868)
```
### versions
ACS 4.22.0.1
### The steps to reproduce the bug
1.
2.
3.
...
### What to do about it?
_No response_
Contributor guide
Research direction
Start with AssignVMCmd and UserVmManagerImpl, especially validateIfVolumesHaveNoSnapshots, validateIfVmHasNoRules, and moveVmToUser; then review linked pull request #13675. Done should include a clear user-facing explanation for move failures instead of an unhandled exception.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- java
- Domain
- backend, cloud
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 25/100