apache / apache/cloudstack

Downloading Template Failed

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#10,015 5 comments 0 reactions 0 assignees View on GitHub
component:templates status:needs-reproducing
Dominant language
Java
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Description

##### ISSUE TYPE

* Bug Report

##### COMPONENT NAME
UI

##### CLOUDSTACK VERSION
CloudStack 4.19.1.3

##### OS / ENVIRONMENT
Ubuntu
KVM

##### SUMMARY
I can not Download Any Image Template

##### STEPS TO REPRODUCE
1- Create Template Template From any Instance
2- Image -> Template -> Download Template
3- I get Image Template Download Link With IP Address Of Secondary Storage VM But it Returned "The requested URL was not found on this server."
4- When I check SecondaryStorage SYSVM in /var/www/html/userdata PATH it does not provide any file for the image template and is null

##### EXPECTED RESULTS
I want to download my image template
##### ACTUAL RESULTS
After creating the download link, I got the following message: "The requested URL was not found on this server."

Contributor guide

Open the contributing guide

Research direction

Reproduce the template download flow in the UI using the reported CloudStack 4.19.1.3, Ubuntu, and KVM environment. Start by checking the generated link and the Secondary Storage VM's /var/www/html/userdata path; the work is done when the template file is available and its download link no longer returns a not-found error.

Written by the indexing model from the issue text.

Assessment

Tech stack
linux, ubuntu
Domain
cloud, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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