anthropics / anthropics/claude-code

[BUG] can no longer sync to claude code sessions via mobile

Open
#94,589 1 comment 0 reactions 0 assignees View on GitHub
bug platform:windows
Dominant language
Python
Stars
145k
Forks
23.1k
PR merge metrics
PR metrics pending

Description

### Preflight Checklist

- [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code

### What's Wrong?

Sync broke for sessions created after ~2:29 AM on 2026-09-15 (Eastern) — everything before that syncs fine, everything since (8+ sessions) does not appear on mobile.
All previously-synced sessions now show as "disconnected" in the mobile app.
Tried: full desktop app quit/relaunch, mobile sign-out/sign-in, no VPN. None restored sync.
Desktop app has an update staged (Claude 2.110.0) that is not installing even after relaunch — same stagedAt timestamp before and after restart, and no new CLI binary was pulled down (still on 2.1.270 from 2026-09-14).

### What Should Happen?

I should be able to sync to the sessions remotely like I had previously been doing.
New Claude Code sessions created on desktop should sync to the Claude mobile app within a short time of being created, and sessions that were previously syncing should remain connected and viewable on mobile — not silently stop appearing or flip to "disconnected."

### Error Messages/Logs

```shell

```

### Steps to Reproduce

Steps to Reproduce:

Use Claude Code normally across multiple sessions on desktop (Windows) — sessions sync to the Claude mobile app as expected.
At some point between 2:29 AM and 8:13 AM ET on 2026-09-15, new sessions stop appearing on the mobile app.
Continue creating new Claude Code sessions on desktop as normal (8 created since the cutoff).
Open the Claude mobile app — none of the sessions from step 3 appear. All previously-synced sessions now show as "disconnected."
Attempted fixes, none resolved it:
Fully quit and relaunch the desktop app
Sign out and back into the mobile app
Uninstall/reinstall the mobile app
Confirmed same account on both, no VPN involved

### Claude Model

Sonnet (default)

### Is this a regression?

Yes, this worked in a previous version

### Last Working Version

Claude Code CLI version 2.1.270

### Claude Code Version

Claude Code CLI version 2.1.270

### Platform

Anthropic API

### Operating System

Windows

### Terminal/Shell

Other

### Additional Information

all of this is occurring in the claude desktop app for windows.

Contributor guide

No contributing guide indexed for this repository

Research direction

No files, tests, or code entry points are named. Start by reproducing the Windows desktop-to-mobile sync failure with Claude Code CLI 2.1.270, comparing sessions created before and after the reported 2:29 AM ET cutoff. Done means new sessions appear on mobile and previously synced sessions no longer show as disconnected.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
api, cli, mobile-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
38/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.