anthropics / anthropics/claude-ai-mcp
Checkatrade directory connector fails to connect — "Couldn't reach"
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Description
**What happened?**
Clicking Connect on the Checkatrade connector in the Connectors directory fails immediately with "Couldn't reach Checkatrade". No connection is established. Removing and re-adding produces the same result, on two separate days.
**What did you expect to happen?**
The connector to connect.
**Steps to reproduce**
1. Open the Connectors directory and click Connect on Checkatrade.
2. The error appears; no connection is established.
3. Remove and repeat — same result.
**Area:** MCP Connector (adding/managing servers)
**MCP Server:** Checkatrade (directory connector)
**Error messages or logs:**
```
Couldn't reach Checkatrade. You can check the server URL and verify
the server is running. If this persists, share this reference with
support: "ofid_1a4cf4827fd7dff5" (2026-09-02)
Same error on earlier attempt: ofid_5499180288cd1343 (2026-09-01)
```
**Additional context**
The server appears to be working — it responds normally to a direct request.
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