Authorization with Gong MCP failed. “ofid_f0680164ca2de261”

### MCP server URL or name

https://mcp.gong.io/mcp

### How are you connecting to this server?

From browsing the MCP server directory

### Where does the issue occur?

In the authorization screen

### When did you last reproduce this?

2026-08-11 10:48 PM

### Browser and OS

Chrome on macOS 15.7.4 (24G517)

### Describe the issue

1. In the Claude desktop app, Clicked "Connect" in the Connectors directory for Gong
2. New browser window opens with the attached screen to confirm providing Claude MCP access to my Gong account. Cllick "Allow"
3. Sent back to Claude desktop app with an error. See attached.

### Error details

```shell
Authorization with Gong failed. You can check your credentials and permissions. If this persists, share this reference with support: “ofid_f0680164ca2de261”
```

### Expected behavior

1. In the Claude desktop app, Clicked "Connect" in the Connectors directory for Gong
2. New browser window opens with the attached screen to confirm providing Claude MCP access to my Gong account. Cllick "Allow"
3. Sent back to Claude desktop app without an error and the MCP connected.

### Additional context

I have tried this several times and keep getting the same result. I have checked Gong credentials and that is not the issue. I have also cleared cache and cookies, but that did not work either. I have logged out and logged back in.