Getting an error while connecting our Salesforce Production Org to Claude inspite of the successful login

### MCP server URL or name

https://api.salesforce.com/platform/mcp/v1/platform/sobject-reads/?inst=1

### How are you connecting to this server?

From browsing the MCP server directory

### Where does the issue occur?

When auth finishes and redirects back to Claude.ai

### When did you last reproduce this?

2026-07-22

### Browser and OS

Chrome, Edge and Windows 11

### Describe the issue

This is the exact error -
Authorization with Salesforce CXone - Production failed. You can check your credentials and permissions. If this persists, share this reference with support: “ofid_391a267813cdcc66”

### Error details

```shell
Authorization with Salesforce CXone - Production failed. You can check your credentials and permissions. If this persists, share this reference with support: “ofid_391a267813cdcc66”
```

### Expected behavior

Since the Salesforce auth login is successful, the connector should get enabled in Claude

### Additional context

_No response_