Videos stuck on buffering forever, and getting "ExoTimeoutException: Detaching surface timed out" after seeking to other videos
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Since Oct 7, 2024.
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Description
Version
Media3 1.4.1
More version details
No response
Devices that reproduce the issue
I was able to reproduce on Pixel 7 pro with Android 15
The following report is from Crashlytics:
27% Honor
- 5% Honor X5 Plus
- 4% Honor X6
- 4% Honor X7a
16% Oppo
- 9% A57
- 3% A57s/A77
- 2% A17
15% Samsung
- 2% Galaxy A03s
- 1% Galaxy A03s
OS:
41% Android 14
30% Android 12
20% Android 13
3% Android 10
Devices that do not reproduce the issue
All emulator seems working fine with those videos
Reproducible in the demo app?
Not tested
Reproduction steps
Created a minimal reproducible project here
https://github.com/kevinguitar/video-pager/tree/main
- Open the app
- Swipe down to start playback those problematic videos
Expected result
I would expect two possible results:
- The player can play those videos
- Even if the player cannot playback those videos, it shouldn't stuck on buffering, and I expect some reasonable error message. Moreover, it shouldn't affect other videos playback.
This issue is really affecting us significantly, I'm all in to provide whatever information you'll need to investigate, please let me know 🙏 Please and thank you!
Actual result
The player stuck forever in the buffering state, here are the logs with EventLogger:
16:34:01.998 D loading [eventTime=38.57, mediaPos=3.50, window=0, period=0, true]
16:34:02.030 D loading [eventTime=38.60, mediaPos=3.50, window=0, period=0, false]
16:34:02.034 D loading [eventTime=38.60, mediaPos=3.54, window=0, period=0, true]
16:34:02.077 D loading [eventTime=38.65, mediaPos=3.58, window=0, period=0, false]
16:34:02.098 D positionDiscontinuity [eventTime=38.67, mediaPos=0.00, window=1, reason=SEEK, PositionInfo:old [mediaItem=0, period=0, pos=3600], PositionInfo:new [mediaItem=1, period=1, pos=0]]
16:34:02.098 D mediaItem [eventTime=38.67, mediaPos=0.00, window=1, reason=SEEK]
16:34:02.098 D tracks [eventTime=38.67, mediaPos=0.00, window=1
16:34:02.098 D ]
16:34:02.098 D state [eventTime=38.67, mediaPos=0.00, window=1, BUFFERING]
16:34:02.098 D isPlaying [eventTime=38.67, mediaPos=0.00, window=1, false]
16:34:02.100 D videoSize [eventTime=38.67, mediaPos=0.00, window=0, period=0, 720, 1280]
16:34:02.103 D renderedFirstFrame [eventTime=38.67, mediaPos=0.00, window=0, period=0, Surface(name=android.graphics.SurfaceTexture@5aad852 mNativeObject=-5476376655747503696)/@0x9134723]
16:34:02.111 D videoDisabled [eventTime=38.68, mediaPos=0.00, window=0, period=0]
16:34:02.111 D videoSize [eventTime=38.68, mediaPos=0.00, window=0, period=0, 0, 0]
16:34:02.122 D surfaceSize [eventTime=38.69, mediaPos=0.00, window=0, period=0, 1080, 1080]
16:34:02.125 D audioDisabled [eventTime=38.70, mediaPos=0.00, window=0, period=0]
16:34:02.126 D positionDiscontinuity [eventTime=38.70, mediaPos=0.00, window=1, reason=SEEK_ADJUSTMENT, PositionInfo:old [mediaItem=1, period=1, pos=0], PositionInfo:new [mediaItem=1, period=1, pos=0]]
16:34:02.127 D loading [eventTime=38.70, mediaPos=0.00, window=1, period=1, true]
16:34:02.127 D audioTrackReleased [eventTime=38.70, mediaPos=0.00, window=1, period=1, 2,12,48000,false,false,61568]
16:34:02.128 D timeline [eventTime=38.70, mediaPos=0.00, window=1, period=1, periodCount=4, windowCount=4, reason=SOURCE_UPDATE
16:34:02.128 D period [5.72]
16:34:02.128 D period [?]
16:34:02.128 D period [?]
16:34:02.128 D ...
16:34:02.128 D window [5.72, seekable=true, dynamic=false]
16:34:02.128 D window [?, seekable=false, dynamic=false]
16:34:02.128 D window [?, seekable=false, dynamic=true]
16:34:02.128 D ...
16:34:02.128 D ]
16:34:02.427 D timeline [eventTime=39.00, mediaPos=0.00, window=1, period=1, periodCount=4, windowCount=4, reason=SOURCE_UPDATE
16:34:02.427 D period [5.72]
16:34:02.427 D period [10.50]
16:34:02.427 D period [?]
16:34:02.427 D ...
16:34:02.427 D window [5.72, seekable=true, dynamic=false]
16:34:02.427 D window [10.50, seekable=true, dynamic=false]
16:34:02.427 D window [?, seekable=false, dynamic=true]
16:34:02.427 D ...
16:34:02.427 D ]
16:34:02.434 D videoEnabled [eventTime=39.01, mediaPos=0.00, window=1, period=1]
16:34:02.436 D audioEnabled [eventTime=39.01, mediaPos=0.00, window=1, period=1]
16:34:02.437 D tracks [eventTime=39.01, mediaPos=0.00, window=1, period=1
16:34:02.437 D group [
16:34:02.437 D [X] Track:0, id=2, mimeType=video/avc, codecs=avc1.4D001E, res=320x568, color=BT709/Limited range/SDR SMPTE 170M/8/8, fps=30.0, supported=YES
16:34:02.437 D ]
16:34:02.437 D group [
16:34:02.438 D [X] Track:0, id=1, mimeType=audio/mp4a-latm, bitrate=170680, codecs=mp4a.40.2, channels=2, sample_rate=44100, language=und, supported=YES
16:34:02.438 D ]
16:34:02.438 D Metadata [
16:34:02.438 D Mp4Timestamp: creation time=3805953565, modification time=3805953566, timescale=600
16:34:02.438 D ]
16:34:02.438 D ]
16:34:02.438 D downstreamFormat [eventTime=39.01, mediaPos=0.00, window=1, period=1, id=2, mimeType=video/avc, codecs=avc1.4D001E, res=320x568, color=BT709/Limited range/SDR SMPTE 170M/8/8, fps=30.0]
16:34:02.440 D videoInputFormat [eventTime=39.01, mediaPos=0.00, window=1, period=1, id=2, mimeType=video/avc, codecs=avc1.4D001E, res=320x568, color=BT709/Limited range/SDR SMPTE 170M/8/8, fps=30.0]
16:34:02.440 D downstreamFormat [eventTime=39.01, mediaPos=0.00, window=1, period=1, id=1, mimeType=audio/mp4a-latm, bitrate=170680, codecs=mp4a.40.2, channels=2, sample_rate=44100, language=und]
16:34:02.441 D audioDecoderReleased [eventTime=39.01, mediaPos=0.00, window=1, period=1, c2.android.aac.decoder]
16:34:02.476 D audioDecoderInitialized [eventTime=39.05, mediaPos=0.00, window=1, period=1, c2.android.aac.decoder]
16:34:02.476 D audioInputFormat [eventTime=39.05, mediaPos=0.00, window=1, period=1, id=1, mimeType=audio/mp4a-latm, bitrate=170680, codecs=mp4a.40.2, channels=2, sample_rate=44100, language=und]
16:34:02.496 D audioTrackInit [eventTime=39.07, mediaPos=0.00, window=1, period=1, 2,12,44100,false,false,56704]
16:34:02.604 D loading [eventTime=39.17, mediaPos=0.00, window=1, period=1, false]
16:34:02.615 D loading [eventTime=39.19, mediaPos=0.00, window=1, period=1, true]
16:34:03.200 D loading [eventTime=39.77, mediaPos=0.00, window=1, period=1, false]
16:34:03.209 D loading [eventTime=39.78, mediaPos=0.00, window=1, period=1, true]
16:34:03.288 D loading [eventTime=39.86, mediaPos=0.00, window=1, period=1, false]
16:34:03.293 D loading [eventTime=39.86, mediaPos=0.00, window=1, period=1, true]
16:34:03.349 D loading [eventTime=39.92, mediaPos=0.00, window=1, period=1, false]
When I tried to play other videos, I ran into this exception on every seek attempt. Essentially, the player became unusable.
16:35:27.526 E playerFailed [eventTime=124.09, mediaPos=0.00, window=3, period=3, errorCode=ERROR_CODE_TIMEOUT
androidx.media3.exoplayer.ExoPlaybackException: Unexpected runtime error
at androidx.media3.exoplayer.ExoPlayerImpl.setVideoOutputInternal(ExoPlayerImpl.java:2747)
at androidx.media3.exoplayer.ExoPlayerImpl.setSurfaceTextureInternal(ExoPlayerImpl.java:2708)
at androidx.media3.exoplayer.ExoPlayerImpl.setVideoTextureView(ExoPlayerImpl.java:1463)
at com.example.videopager.VideoPlayer.setTextureView(VideoPlayer.kt:54)
at com.example.videopager.VideoInteractor.setTextureView(VideoInteractor.kt:28)
at com.example.videopager.VideoInteractor.play(VideoInteractor.kt:21)
at com.example.videopager.MainActivityKt$VideoCard$2$1.invokeSuspend(MainActivity.kt:87)
at com.example.videopager.MainActivityKt$VideoCard$2$1.invoke(Unknown Source:8)
at com.example.videopager.MainActivityKt$VideoCard$2$1.invoke(Unknown Source:4)
at kotlinx.coroutines.flow.FlowKt__TransformKt$onEach$$inlined$unsafeTransform$1$2.emit(Emitters.kt:223)
at kotlinx.coroutines.flow.StateFlowImpl.collect(StateFlow.kt:396)
at kotlinx.coroutines.flow.StateFlowImpl$collect$1.invokeSuspend(Unknown Source:15)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
at androidx.compose.ui.platform.AndroidUiDispatcher.performTrampolineDispatch(AndroidUiDispatcher.android.kt:81)
at androidx.compose.ui.platform.AndroidUiDispatcher.access$performTrampolineDispatch(AndroidUiDispatcher.android.kt:41)
at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.run(AndroidUiDispatcher.android.kt:57)
at android.os.Handler.handleCallback(Handler.java:959)
at android.os.Handler.dispatchMessage(Handler.java:100)
at android.os.Looper.loopOnce(Looper.java:232)
at android.os.Looper.loop(Looper.java:317)
at android.app.ActivityThread.main(ActivityThread.java:8756)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:580)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:886)
Caused by: androidx.media3.exoplayer.ExoTimeoutException: Detaching surface timed out.
at androidx.media3.exoplayer.ExoPlayerImpl.setVideoOutputInternal(ExoPlayerImpl.java:2746)
... 24 more
Media
Problematic videos:
https://bandlab-test-video.azureedge.net/public/9fc787ef-2052-410a-b001-23ff5871c775/original.mp4
https://bandlab-test-video.azureedge.net/public/5c797341-14e2-45ee-a28a-1bc825f42f93/original.mp4
They're used in the sample project here:
https://github.com/kevinguitar/video-pager/blob/main/app/src/main/java/com/example/videopager/VideoPlayer.kt#L20
Bug Report
- You will email the zip file produced by
adb bugreportto android-media-github@google.com after filing this issue.
Contributor guide
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Assessment
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