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tag:www.cloudflarestatus.com,2005:/history Cloudflare Status - Incident History 2021-01-20T13:01:19Z Cloudflare tag:www.cloudflarestatus.com,2005:Incident/6065115 2021-01-20T08:52:23Z 2021-01-20T08:52:23Z DNS Analytics Delays <p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>08:52</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>07:35</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>06:27</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and we are working on a fix.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>04:49</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with DNS Analytics.<br /><br />These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.<br /><br />Customers using the analytics for Cloudflare's DNS features may be unavailable or delayed.</p> tag:www.cloudflarestatus.com,2005:Incident/6067722 2021-01-20T13:01:19Z 2021-01-20T13:01:19Z Cloudflare Billing Issues <p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>13:01</var> UTC</small><br><strong>Update</strong> - Cloudflare has resolved the issue affecting the ordering platform. At this time transactions should be processing normally for existing customers and new customer signups.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>12:59</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>12:50</var> UTC</small><br><strong>Identified</strong> - Cloudflare has identified the issue and we are actively restoring service. At this point, most customers should be able to process transactions normally.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>08:30</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is experiencing problems in processing changes through our billing subscription services. Customers might experience errors when adding, editing or removing subscriptions or plan levels. All other services are operating normally.<br /><br />We will provide an update once billing subscription services return to normal.</p> tag:www.cloudflarestatus.com,2005:Incident/6060342 2021-01-19T13:57:00Z 2021-01-19T15:55:07Z IPv6 connectivity issues across multiple India regions <p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>13:57</var> UTC</small><br><strong>Resolved</strong> - A routing error was made, during which a subset of our customer traffic in India was lost.</p> tag:www.cloudflarestatus.com,2005:Incident/6030309 2021-01-15T15:44:03Z 2021-01-15T15:44:03Z Issues accessing Cloudflare Dashboard <p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>15:44</var> UTC</small><br><strong>Resolved</strong> - Cloudflare has resolved the issue and services have resumed normal operation.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Monitoring</strong> - Cloudflare has implemented a fix for this issue and is currently monitoring the results. <br /> <br />We will update the status once the issue is resolved.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>12:53</var> UTC</small><br><strong>Identified</strong> - Cloudflare has identified the issue and is implementing a fix. <br /> <br />We will update the status once we implement the fix.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>11:08</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with redirect loops while accessing the dashboard.<br /><br />These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.<br /><br />Some customers using the Dashboard may be impacted as requests might fail and/or errors may be displayed.<br /><br />Users can fix their state by deleting any expired dashboard cookies and cache, and unchecking the remember me box.</p> tag:www.cloudflarestatus.com,2005:Incident/6028093 2021-01-15T06:52:22Z 2021-01-15T06:52:22Z Issues accessing Cloudflare Dashboard <p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>06:52</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>05:24</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>04:49</var> UTC</small><br><strong>Identified</strong> - Cloudflare is investigating issues with redirect loops while accessing the dashboard.<br /><br />These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.<br /><br />Some customers using the Dashboard may be impacted as requests might fail and/or errors may be displayed.<br /><br />Users can fix their state by deleting any expired dashboard cookies and cache.</p> tag:www.cloudflarestatus.com,2005:Incident/6015491 2021-01-13T17:25:44Z 2021-01-13T17:25:44Z Issues with 1.1.1.1 <p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>17:25</var> UTC</small><br><strong>Resolved</strong> - Cloudflare has resolved the issue and services have resumed normal operation.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>16:52</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is aware of an issue with 1.1.1.1 for some users.<br /><br />We are investigating the underlying cause, but for now we recommend using 1.0.0.1 instead, if you are experiencing issues with 1.1.1.1.</p> tag:www.cloudflarestatus.com,2005:Incident/6013032 2021-01-13T11:12:40Z 2021-01-13T11:12:40Z Firewall Analytics Delays <p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>11:12</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>11:04</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>10:57</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>10:42</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>10:41</var> UTC</small><br><strong>Investigating</strong> - Reporting and analytics for Cloudflare's Firewall features may be unavailable or delayed.<br /><br />We are working to mitigate this problem. More updates to follow shortly.</p> tag:www.cloudflarestatus.com,2005:Incident/6006779 2021-01-12T17:33:24Z 2021-01-12T17:33:24Z Cloudflare Dashboard service issues <p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:33</var> UTC</small><br><strong>Resolved</strong> - Cloudflare has resolved the issue and services have resumed normal operation.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:30</var> UTC</small><br><strong>Monitoring</strong> - Cloudflare has implemented a fix for this issue and is currently monitoring the results. <br /> <br />We will update the status once the issue is resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:27</var> UTC</small><br><strong>Identified</strong> - Cloudflare has identified the issue and is implementing a fix. <br /> <br />We will update the status once we implement the fix.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:17</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with the Cloudflare Dashboard.<br /><br />These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.<br /><br />Customers using the Dashboard may be impacted as requests might fail and/or errors may be displayed when enabling some Cloudflare features.</p> tag:www.cloudflarestatus.com,2005:Incident/5972403 2021-01-07T22:14:56Z 2021-01-07T22:23:50Z Delay on sending emails <p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>22:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. If you were affected by this issue just request/generate again the token.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>22:05</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>20:56</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating delays in our ability to send emails. This includes password reset emails, customer Multi-factor Authentication token email, access OTP and others. We are working to resolve the issue. More updates to follow shortly.</p> tag:www.cloudflarestatus.com,2005:Incident/5942239 2021-01-04T08:31:56Z 2021-01-04T08:31:56Z Network Performance Issues in Newark <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>08:31</var> UTC</small><br><strong>Resolved</strong> - Cloudflare has resolved the issue and services have resumed normal operation.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>06:53</var> UTC</small><br><strong>Monitoring</strong> - Cloudflare has implemented a fix for this issue and is currently monitoring the results. <br /> <br />We will update the status once the issue is resolved.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>06:41</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with network performance in Newark. <br /><br />We are working to understand the full impact and mitigate this problem. More updates to follow shortly</p> tag:www.cloudflarestatus.com,2005:Incident/5873675 2020-12-26T08:14:34Z 2020-12-26T08:14:34Z Network Performance Issues in Frankfurt <p><small>Dec <var data-var='date'>26</var>, <var data-var='time'>08:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>03:39</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented. Currently, there is no customer impact.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>03:35</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with network performance in Frankfurt. <br /><br />We are working to understand the full impact and mitigate this problem. More updates to follow shortly</p> tag:www.cloudflarestatus.com,2005:Incident/5878770 2020-12-24T22:44:55Z 2020-12-24T22:44:55Z Customer may experience issues ordering services or adding/updating their payment methods (slowness and timeouts). <p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>22:44</var> UTC</small><br><strong>Resolved</strong> - Cloudflare has resolved the issue and services have resumed normal operation.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>21:54</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>21:53</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>21:43</var> UTC</small><br><strong>Investigating</strong> - We are investigating some latency in order processing that is causing some delays.</p> tag:www.cloudflarestatus.com,2005:Incident/5868155 2020-12-23T13:40:21Z 2020-12-23T13:40:21Z Network Performance Issues in Frankfurt <p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>13:40</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>13:03</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>12:08</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>10:48</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue. Customers may experience an increased level of HTTP 522 errors at this time.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>10:09</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>09:49</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>09:32</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with network performance in Frankfurt. <br /><br />We are working to understand the full impact and mitigate this problem. More updates to follow shortly</p> tag:www.cloudflarestatus.com,2005:Incident/5860862 2020-12-22T13:24:19Z 2020-12-22T13:24:19Z Worker Update Delays <p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>13:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>12:47</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>12:07</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>11:46</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>09:53</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is experiencing delays in updating customer's Cloudflare Workers. This does not impact workers already in production.<br /><br />More updates to follow shortly.</p> tag:www.cloudflarestatus.com,2005:Incident/5836314 2020-12-18T21:13:58Z 2020-12-18T21:13:58Z Cloudflare Dashboard and Cloudflare API service issues <p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>21:13</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>19:59</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>19:47</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. <br /> <br />These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. <br /> <br />Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed.</p> tag:www.cloudflarestatus.com,2005:Incident/5832303 2020-12-18T10:25:53Z 2020-12-18T10:25:53Z Network Performance Issues in Singapore and Indonesia <p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:25</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:13</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:01</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>09:51</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is investigating issues with network performance in Singapore.<br />We are working to understand the full impact and mitigate this problem. More updates to follow shortly</p> tag:www.cloudflarestatus.com,2005:Incident/5821490 2020-12-17T03:11:29Z 2020-12-17T05:03:44Z Cloudflare Dashboard and Cloudflare API service issues <p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>03:11</var> UTC</small><br><strong>Resolved</strong> - Cloudflare investigated issues with Cloudflare Dashboard and related APIs.<br /><br />These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.<br /><br />Customers using the Dashboard / Cloudflare APIs may have seen a brief interruption as services automatically recovered.</p> tag:www.cloudflarestatus.com,2005:Incident/5819972 2020-12-16T23:38:52Z 2020-12-16T23:38:52Z Cloudflare Teams Availability Issues <p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>23:38</var> UTC</small><br><strong>Resolved</strong> - Cloudflare has resolved the issue and services have resumed normal operation.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>23:22</var> UTC</small><br><strong>Monitoring</strong> - Cloudflare is monitoring the recovery of an issue affecting Cloudflare Teams dashboard and API.</p> tag:www.cloudflarestatus.com,2005:Incident/5806967 2020-12-15T14:22:00Z 2020-12-15T14:22:00Z Customer Impacting Issue <p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>14:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>14:11</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:49</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:37</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is aware of, and implementing a fix addressing an issue with error pages being served in the China region.</p> tag:www.cloudflarestatus.com,2005:Incident/5802105 2020-12-15T01:17:13Z 2020-12-15T01:17:13Z Reports of users unable to use the "Forgot email?" feature due to an error message <p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>01:17</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:54</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating reports of users unable to use the "Forgot email?" feature due to an error message.</p> tag:www.cloudflarestatus.com,2005:Incident/5797182 2020-12-14T13:14:33Z 2020-12-14T13:14:33Z Contacting Support availability issues <p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>13:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>13:03</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>12:25</var> UTC</small><br><strong>Investigating</strong> - Due to ongoing issues with a third-party it is currently not possible to create a Cloudflare support ticket via email. If you wish to raise a support ticket use our ticket submission form. <br /><br />1. Browse to https://dash.cloudflare.com/redirect?account=support.<br />2. Enter the email and password for your Cloudflare account.<br />3. Select the appropriate account requiring assistance.<br />4. The Are you experiencing a problem with Cloudflare? window appears.<br />5. Click Get more help in the Get additional help section.</p> tag:www.cloudflarestatus.com,2005:Incident/5797610 2020-12-14T11:50:00Z 2020-12-14T13:06:21Z Stream upload/encoding issues <p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>11:50</var> UTC</small><br><strong>Resolved</strong> - Cloudflare Stream customers may have experienced issues uploading and encoding videos through Cloudflare Stream. Existing playback and video content was unaffected.</p> tag:www.cloudflarestatus.com,2005:Incident/5786267 2020-12-12T16:39:26Z 2020-12-12T16:39:26Z Cloudflare Billing Issues <p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:39</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:30</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:27</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:15</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:10</var> UTC</small><br><strong>Investigating</strong> - Cloudflare is experiencing problems in processing changes to payment methods. All other services are operating normally.<br /><br />We will provide an update once billing subscription services return to normal.</p> tag:www.cloudflarestatus.com,2005:Incident/5786633 2020-12-12T16:30:00Z 2020-12-12T17:53:42Z Network Performance Issues in Buenos Aires <p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:30</var> UTC</small><br><strong>Resolved</strong> - Cloudflare is investigating issues with network performance in Buenos Aires. <br /><br />Customers may have observed disconnects in the Buenos Aires region. <br />A fix has been deployed and the issue has been mitigated.</p> tag:www.cloudflarestatus.com,2005:Incident/5764221 2020-12-09T21:15:18Z 2020-12-09T21:15:18Z Elevated Access 403s in Toronto (YYZ), Lisbon (LIS), Kuala Lumpur (KUL) <p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>21:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>21:01</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>20:36</var> UTC</small><br><strong>Update</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>20:36</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>20:29</var> UTC</small><br><strong>Investigating</strong> - Customers using mTLS with Access may experience an elevated number of 403s from customers located in Toronto, Lisbon, and Kuala Lumpur.</p>
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