Player is breaking after Samsung update
- Dominant language
- Java
- Stars
- 201
- Forks
- 255
- PR merge metrics
- No merged PRs in 30d
Description
Hello!
We have an issue where one of our clients is reporting users videos are just broken. Snippet below:
Customers with the Samsung Galaxy S9/S9+ are reporting there was an update (information on update below) that has since caused videos to not show up within the app, clients state that there is just a large white space where the video/image should be and do not have an option to play video.
Update details:
Android 9 Pie
Release date: 02/25/2019
Android Security Patch Level: February 1, 2019
Software Version: PPR1.180610.011.G960USQS3CSAG
Any ideas what could be causing this?
Contributor guide
Research direction
Start by reproducing the video display failure on a Samsung Galaxy S9/S9+ running Android 9 Pie with the listed software version. Inspect the app's video playback and rendering path; the issue is resolved when videos and their play controls appear and function normally after the update.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, java
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100