Allegro API

Hello Allegro Technical Team,

We would like to request your urgent support regarding an issue with shipment information synchronization for our Allegro orders.

Our orders are integrated with Allegro through a third-party ERP system. Since July, we have noticed that many orders from our Allegro store have encountered issues related to shipment information updates.

We would like to confirm with your technical team which Allegro API endpoint is used to send back shipment information (shipping status) to Allegro from our integration system.

Could you please help us investigate the following points:

Which API endpoint is responsible for receiving shipment information (shipping status) from the integration system?
Whether Allegro successfully received the shipment information sent through the API since July?
Whether there were any API errors, rejected requests, or abnormal responses related to these updates?
Could you provide any relevant trace IDs, logs, or error details if available?

This issue has affected a significant number of orders, and we would appreciate your support in prioritizing this investigation.

We can provide affected order IDs, timestamps, screenshots, or any additional information required to help with the analysis.

Thank you very much for your support. We look forward to your feedback and assistance.