[source-tiktok-marketing] tiktok manual setup won't succeed using valid information
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描述
### Connector Name
source-tiktok-marketing
### Connector Version
5.0.11
### What step the error happened?
Configuring a new connector
### Relevant information
Whenever I use the app_id, secret, and generated access_token, I get the error message:
"Stream advertisers is not available: The app_id is inconsistent with the token's app information. Please retry after correcting it."
I've verified the information, sending manual requests using the same values from Yaak, and getting a HTTP200 OK back.
Using Airbyte Cloud.
Tested endpoints (in Yaak): /v1.3/campaign/get/, /v1.3/oauth2/advertiser/get/
Scopes available in TikTok app:
"scope": [
800,
700,
802,
7543056879933489153,
7043626160646815746,
7224195155857833986,
200,
10,
210,
51,
7580203444061896721,
220,
30
]
### Relevant log output
```shell
Logs: check_connection_source job
2026-06-17 21:05:01 INFO 2026-06-17 21:05:01 info
2026-06-17 21:05:01 INFO 2026-06-17 21:05:01 info Transitioning workload to running state
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info ----- START CHECK -----
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Workload successfully transitioned to running state
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Connector exited, processing output
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Output file jobOutput.json found
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Connector exited with exit code 0
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Reading messages from protocol version 0.2.0
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info MemoryMonitor instantiated with critical threshold: 95%, anon share of usage threshold: 85%, high-pressure threshold: 90%, check interval: 5000 messages (tightens to 100 under high pressure).
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Parent state handling is not supported for CartesianProductStreamSlicer.
2026-06-17 21:05:02 ERROR 2026-06-17 21:05:02 error 'GET' request to 'https://business-api.tiktok.com/open_api/v1.3/oauth2/advertiser/get/?secret=****&app_id=****' failed with status code '200' and error message: 'The app_id is inconsistent with the token's app information. Please retry after correcting it.'. Request (body): 'None'. Response (body): '{'code': 40000, 'message': "The app_id is inconsistent with the token's app information. Please retry after correcting it.", 'request_id': '2026061803050206E9F086BBB09E4C07CD'}'. Response (headers): '{'Content-Type': 'application/json; charset=utf-8', 'Content-Length': '171', 'X-Tt-Logid': '2026061803050206E9F086BBB09E4C07CD', 'X-Domain-Change-Info': "We have moved to the new domain business-api.tiktok.com for API services after the Platform Upgrade on 09/30/2021. Please update all of your requests with the new domain if you haven't done so already. For more information, please visit https://ads.tiktok.com/marketing_api/docs?rid=esb88xalm6m&id=1709207085043713", 'Access-Control-Expose-Headers': 'x-tt-traceflag,x-tt-logid', 'x-tt-trace-host': '01381991d5fdb630dc507e7e5be4fc0880277c9e38afbc1eac15c8e8b4929dca6ee86063757429989c3a82fde640df962fd0d56914e4095e081669fb7478168a2f8542d9bcb7807eb362302c297b42f6a92e5b2a13fde7ee0fb0f1857e2875e51be632eadc1d8420441cb8e7ab5a4d39c5', 'x-tt-trace-id': '00-26061803050206E9F086BBB09E4C07CD-03CF6D4053212251-00', 'Server': 'TLB', 'X-Origin-Response-Time': '32,23.45.206.169', 'X-Akamai-Request-ID': '29b97235.31392bec', 'Expires': 'Wed, 17 Jun 2026 19:05:02 GMT', 'Cache-Control': 'max-age=0, no-cache, no-store', 'Pragma': 'no-cache', 'Date': 'Wed, 17 Jun 2026 19:05:02 GMT', 'X-Cache': 'TCP_MISS from a96-17-192-222.deploy.akamaitechnologies.com (AkamaiGHost/22.5.3-1bfcac812b30f7e01d3bfc6066b8b27c) (-)', 'Connection': 'keep-alive', 'X-Cache-Remote': 'TCP_MISS from a23-45-206-169.deploy.akamaitechnologies.com (AkamaiGHost/22.5.3-1bfcac812b30f7e01d3bfc6066b8b27c) (-)', 'x-tt-trace-tag': 'id=16;cdn-cache=miss;type=dyn', 'Server-Timing': 'cdn-cache; desc=MISS, edge; dur=163, origin; dur=32, inner; dur=28', 'X-Parent-Response-Time': '195,96.17.192.222'}'.
2026-06-17 21:05:02 WARN 2026-06-17 21:05:02 warn Stream advertisers is not available: The app_id is inconsistent with the token's app information. Please retry after correcting it.
2026-06-17 21:05:02 ERROR 2026-06-17 21:05:02 error Check failed
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Checking for optional control message...
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Optional control message not found. Skipping...
2026-06-17 21:05:02 INFO 2026-06-17 21:05:02 info Writing output of 4bfac00d-ce15-44ff-95b9-9e3c3e8fbd35_d2440315-c161-4f01-ba4e-7abce4ace533_0_check to the doc store
2026-06-17 21:05:03 INFO 2026-06-17 21:05:03 info Marking workload 4bfac00d-ce15-44ff-95b9-9e3c3e8fbd35_d2440315-c161-4f01-ba4e-7abce4ace533_0_check as successful
2026-06-17 21:05:04 INFO 2026-06-17 21:05:04 info
2026-06-17 21:05:04 INFO 2026-06-17 21:05:04 info Deliberately exiting process with code 0.
2026-06-17 21:05:04 INFO 2026-06-17 21:05:04 info ----- END CHECK -----
2026-06-17 21:05:04 INFO 2026-06-17 21:05:04 info
```
### Contribute
- [ ] Yes, I want to contribute
---
**Internal Tracking:** https://github.com/airbytehq/oncall/issues/12910
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