adoptium / adoptium/adoptium-support
EXCEPTION_ACCESS_VIOLATION
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Description
Please provide a brief summary of the bug
Hi,
When we try to launch Eclipse, we have this error : EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffbcf828a10, pid=7184, tid=10808
We uninstall all jdk/jre ; delete all eclipse folder. We just download the last version of eclipse 2022-12 with embedded OpenJDK Runtime Environment Temurin-17.0.4.1+1.
When we try to install eclipse we have the same error asking us to report the bug here:
--------------------------
A fatal error has been detected by the Java Runtime Environment:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffbcf828a10, pid=7184, tid=10808
JRE version: OpenJDK Runtime Environment Temurin-17.0.4.1+1 (17.0.4.1+1) (build 17.0.4.1+1)
Java VM: OpenJDK 64-Bit Server VM Temurin-17.0.4.1+1 (17.0.4.1+1, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
Problematic frame:
V [jvm.dll+0x368a10]
No core dump will be written. Minidumps are not enabled by default on client versions of Windows
If you would like to submit a bug report, please visit:
https://github.com/adoptium/adoptium-support/issues
We never had errors like this before.
Thanks for your help
[hs_err_pid7184.log](https://github.com/adoptium/adoptium-support/files/10706767/hs_err_pid7184.log)
[replay_pid7184.log](https://github.com/adoptium/adoptium-support/files/10706768/replay_pid7184.log)
Please provide steps to reproduce where possible
Have a windows 10 without eclipse and java
Download eclipse 2022-12 and try to install
Expected Results
The install is a success
Actual Results
exception_access_violatio
[hs_err_pid7184.log](https://github.com/adoptium/adoptium-support/files/10706786/hs_err_pid7184.log)
[replay_pid7184.log](https://github.com/adoptium/adoptium-support/files/10706787/replay_pid7184.log)
What Java Version are you using?
none (we desinstall to try a clean install of eclipse 2022-12)
What is your operating system and platform?
Windows 10
How did you install Java?
did not reinstall to try a clean eclipse install
Did it work before?
```shell
The last time we used eclipse it works perfectly. It was the 06/02/2023
```
Did you test with other Java versions?
_No response_
Relevant log output
_No response_
Contributor guide
Research direction
Start by reviewing hs_err_pid7184.log and replay_pid7184.log, including the problematic jvm.dll frame, alongside the report details for Windows 10, Eclipse 2022-12, and Temurin 17.0.4.1+1. Check whether the failure can be reproduced from the stated clean-install steps; done means the launch or installation no longer produces EXCEPTION_ACCESS_VIOLATION, or the failure is narrowed to a documented environment or runtime cause.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- java
- Domain
- operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100