adobe / adobe/frl-online-proxy

Server doesn't process requests when started as service, but does when started from command line

Open
#38 7 comments 0 reactions 0 assignees View on GitHub
bug documentation
Dominant language
Rust
Stars
6
Forks
8
PR merge metrics
No merged PRs in 30d

Description

Problem:
Customer plans to move to FRL Online Proxy. They have version 1.1.0 installed on a W2K16 Server Version 1607 / Build 14393.4467. The customer reports that the service is running but does not hand the request forward to our servers. In the proxy log there are no proxy server requests. When they manually execute the frl-proxy.exe in the command line then the request is handed through the proxy to Adobe correctly. The service runs in the local user account.

Customer deployed new script provided but still observes the same behaviour.

Result:
No connection to Adobe Servers. No entries in error log

Expected:
FRL Online Proxy functional

Logs and other:
[frl-online-files.zip](https://github.com/adobe/frl-online-proxy/files/7935097/frl-online-files.zip)

Logs with the new script is exactly the same as before.
proxy-service-stderr.log and proxy-service-stdout.log are empty

Contributor guide

Open the contributing guide

Research direction

Start by comparing the service startup environment with running frl-proxy.exe from the command line, using the attached frl-online-files.zip. Inspect proxy-service-stderr.log and proxy-service-stdout.log, which are reported empty, along with the proxy logs for forwarded requests. Done means the service forwards requests to Adobe and records the proxy activity.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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