actions / actions/actions-runner-controller

Failed to get new registration token while installing ARC org wide for enterprise GITHUB

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Description

Checks
Controller Version

0.27.6

Helm Chart Version

0.23.7

CertManager Version

1.8.0

Deployment Method

Helm

cert-manager installation

Yes Installed as per ARC Doc

Checks
  • This isn't a question or user support case (For Q&A and community support, go to Discussions. It might also be a good idea to contract with any of contributors and maintainers if your business is so critical and therefore you need priority support
  • I've read releasenotes before submitting this issue and I'm sure it's not due to any recently-introduced backward-incompatible changes
  • My actions-runner-controller version (v0.x.y) does support the feature
  • I've already upgraded ARC (including the CRDs, see charts/actions-runner-controller/docs/UPGRADING.md for details) to the latest and it didn't fix the issue
  • I've migrated to the workflow job webhook event (if you using webhook driven scaling)
Resource Definitions
---
apiVersion: actions.summerwind.dev/v1alpha1
kind: HorizontalRunnerAutoscaler
metadata:
  name: k8s-runners-autoscaler
  namespace: XXXX-actions-runners
spec:
  scaleTargetRef:
    name: k8s-runners
  scaleDownDelaySecondsAfterScaleOut: 300
  minReplicas: 1
  maxReplicas: 10
  metrics:
  - type: TotalNumberOfQueuedAndInProgressWorkflowRuns
    repositoryNames:
    - XXX/XXX
---
apiVersion: actions.summerwind.dev/v1alpha1
kind: Runner
metadata:
  name: k8s-single-runner
  namespace: XXXX-actions-runners
spec:
  repository: XXXX/XXXX
  env: []
---
apiVersion: actions.summerwind.dev/v1alpha1
kind: RunnerDeployment
metadata:
  name: k8s-runners
  namespace: XXXX-actions-runners
spec:
  template:
    spec:
      repository: XXXX/XXXX
      labels:
        - XXX-core-stack
      env: []
To Reproduce
Create GIT HUB app as per https://github.com/actions/actions-runner-controller/blob/master/docs/authenticating-to-the-github-api.md
Create secret controller-manager in actions-runners-system with above details and pem key
Describe the bug

Failed to get new registration token

Describe the expected behavior

Runner should be created successfully.

Whole Controller Logs
https://gist.github.com/itsmekarthikreddy/18c5112333acaee2c54f0945b0f87222
Whole Runner Pod Logs
https://gist.github.com/itsmekarthikreddy/18c5112333acaee2c54f0945b0f87222
Additional Context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the authentication guide and the supplied Runner, RunnerDeployment, and HorizontalRunnerAutoscaler manifests, then inspect the controller and runner logs in the linked gist for the registration-token failure. Reproduce the enterprise, organization-wide installation with the stated ARC and Helm versions. Done means the controller obtains a registration token and creates the runner successfully.

Written by the indexing model from the issue text.

Assessment

Tech stack
github-actions, go, helm, kubernetes
Domain
ci-cd, devops, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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