ValveSoftware / ValveSoftware/Proton

TERA (323370) Failed to launch

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#795 18 comments 0 reactions 0 assignees View on GitHub

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Game compatibility - Unofficial
Dominant language
C++
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Description

On trying to launch it gives the error message:
"The TERA Launcher is unable to load copycub.dll file.
ErrorMessage: Interop load failed
If this problem persists please visit support.enmasse.com/tera for additional help"

System Info: https://gist.github.com/Dazarlin/1fe5b3d929f71f1f3f598c5b99d0c262

EDIT: Decided to move the comment with the log up here for ease of access. Will leave the comment down below too though. Here's the log:
steam-323370.log

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the TERA launch failure and review steam-323370.log alongside the linked system information. Trace the copycub.dll and Interop load failure through the Proton launch path; done means the game launches without this error on the reported setup.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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