The Long Dark (305620)

Compatibility Report

• Name of the game with compatibility issues: The Long Dark
• Steam AppID of the game: 305620

System Information

• GPU: radeon rx 5700xt

• Driver/LLVM version: 20.2.0-devel (git-989619c 2020-05-20 eoan-oibaf-ppa)
  steam-305620.log

• Kernel version: 5.6.14-050614-generic

• Link to full system information report as Gist: https://gist.github.com/stratvox/83e0b1fcbf414cc427ce683e7bf5f681

• Proton version: 5.0-7

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

Symptoms

The game will not load the intro movie, rendering only a black screen. Even if the intro movie is escaped out of it will still not render anything.

It looks like the relevant line from output_log.txt is:

WindowsVideoMedia error 0x80004001 while reading Z:\home\jack\.local\share\Steam\steamapps\common\TheLongDark\tld_Data\StreamingAssets\Video\Windows\intro_cards.mp4

Reproduction

Select "force use of a steam compatibility tool", select proton 5.0-7, and install the game.

Note that the game worked flawlessly in the steam proton environment before the latest update to the game.

Start by reproducing the reported black screen with Proton 5.0-7, then inspect steam-305620.log and the referenced output_log.txt entry for the video-loading failure. Compare the report with the linked system information and the game's recent update history; done means identifying a confirmed compatibility cause and validating a fix or a clear diagnostic result.