Lord of the Rings Online (212500)

Compatibility Report

• Name of the game with compatibility issues: Lord of the Rings Online
• Steam AppID of the game: 212500

System Information

• GPU: NVIDIA GeForce GTX 1070
• Driver/LLVM version: NVIDIA 396.54
• Kernel version: 4.14.65
• Link to full system information report as Gist: https://gist.github.com/HereInPlainSight/3e575156101a239e0e786f0af5bdf223
• Proton version: Proton 3.16-3 Beta

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

Symptoms

This is a fun one! The game runs -perfectly- fine from everything I can tell. The -only- issue is the in-game store. Normally this can be circumvented by using their handy in-game option, 'use external browser' if there's any issues. Buuuuut when I click that on, it doesn't go to my external browser -- it seems to get caught by Steam's internal browser. There doesn't seem to be any way for me to directly bypass this, get the link it's trying to send me to, or anything similar that I can sort out (at least I didn't grep any http:// in the log I posted with this report) so that I could just go there. There is no access to the store via website otherwise that I can determine. So this is the -only- way to access it if the in-game browser for the store can't be fixed, which I couldn't find any good leads on that.

Reproduction

Download game, launch game, log in to a character. If you click the store button then, you'll see the in-game browser try to open it, and it comes up as either a black or white screen (I saw it as both when I was testing). After you're done messing around with that, you can press escape, go to options -> UI settings, a bit more than halfway down there's a small 'WebStore' section, and one of the options is 'External Store'. This option -should- use your default browser, but it isn't getting to either Chromium or Firefox when either one is set as the default.

As a note, I've been able to install a staging wine prefix that has the store working in-game without any winetricks, without the need for an external store option. (I did not test the external store option in that wine prefix, but I certainly will if you would like.)

steam-212500.log

Start by reviewing steam-212500.log alongside the reported Proton 3.16-3 Beta environment and reproduce the WebStore and External Store paths described in the issue. Done means the External Store option reaches the user's default browser instead of Steam's internal browser, while the in-game store no longer shows a black or white screen.