Drakensang (12640)

Compatibility Report

• Name of the game with compatibility issues: Drakensang
• Steam AppID of the game: 12640

System Information

• GPU: AMD Radeon R9 280
• Driver/LLVM version: Mesa 8.1.6/6.0.1
• Kernel version: 4.18.5
• Link to full system information report as Gist:
• Proton version: 3.7-5 Beta

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

steam-12640.log

Symptoms

Starting the game produces a black screen that will be pushed into the background by an error message box containing the following message nDShowServer::PlayFile(): could not render file 'Z:/opt/steam/SteamApps/steamapps/common/Drakensang/export/data/movies/intro16_9.mpg'.

Hitting the OK button brings up another error message box titled Microsoft Visual C++ Runtime Library with the following content:

Runtime Error!
Program Z:\opt...

This application has requested the Runtime to
terminate it in an unusual way.
Please contact the application's support team for more
information.

After hitting OK on that box, the game shuts down.

Reproduction

Simply try to start Drakensang.

Start by reproducing the failure by launching Drakensang with Proton 3.7-5 Beta, then inspect steam-12640.log alongside the reported nDShowServer error for intro16_9.mpg. Done means the game starts without the black screen, media-rendering error, or runtime termination.