Hell is Us (1620730)

My issue isn't with Steam Play; I only selected that option to start a conversation with someone who could help me. Subject: Local save not recognized by the game after activating MyNacon account

Hello,

I am experiencing an issue with Hell is Us (Steam, playing via Proton on Linux, AppID 1620730): the game only shows the "New Game" option in the main menu, with no "Continue" or "Load" options, even though I have a valid local save file with significant progress (secrets, relics, drone modules, and unlocked abilities).

The problem started right after I activated my profile on the MyNacon website.

I have already performed the following diagnostic tests:

• Confirmed that the save file (HellIsUsProfile.sav, 8272 bytes) is intact and located in the correct path (Saved/SaveGames/)
• Tested with Steam Cloud disabled for the game — no change
• Tested in Steam offline mode — no change
• Verified via filesystem timestamps (stat) that the game does NOT actually access or read the save file upon launching (Access and Modify times remain unchanged before and after a game session)
• The game touches the steam_autocloud.vdf file in the save folder, but not the .sav file itself

This indicates that the game is checking something server-side or account-related before deciding whether to display the load option, and that check is returning a result suggesting there is no save—even though a valid local save exists.

Could you check if the MyNacon account activation reset or unlinked a profile identifier on the server side? I can send the save file for analysis if that would be helpful.

Looking forward to your reply. Thank you.

Start by reproducing the launch with HellIsUsProfile.sav in Saved/SaveGames/ while Steam Cloud is disabled and compare the file timestamps before and after. Confirm whether Proton or the game reads the save, and determine whether the missing Continue or Load options depend on the MyNacon account; done means identifying an actionable Proton-side cause or documenting that the check is external.