No such file or directory

Request Type

Bug

Work Environment

Problem Description

Describe the problem/bug as clearly as possible.

when run the analyzers written by myself, it return an error.

Steps to Reproduce

1. put my analyzers on the position /opt/analyzers
2. restart service
3. enable the analyzer, and create a case to run, it will return error in log
4. have install python3, and run other analyzers ok, for exam, AbuseIPDB
5. . Pls give some suggestion.

Possible Solutions

(keep this section if you have suggestions on how to solve the problem. Otherwise delete it)

Complementary information

(add anything that can help identifying the problem such as log excerpts, screenshots, configuration dumps etc.)

[info] o.t.c.s.JobSrv - Looking for similar job in the last 10 minutes (worker=7390edfe350776f921219e1696eb409f, dataType=ip, data=Left(58.97.208.199), tlp=2, parameters={})
[info] o.t.c.s.AuditActor - Job QsMuM3sBSgl94jXJ84gZ has be updated (JsDefined("InProgress"))
[info] o.t.c.s.ProcessJobRunnerSrv - Execute /opt/analyzers/ThreatBook/threatbook_analyzer.py in /opt/analyzers, timeout is 30 minutes
[info] o.t.c.s.ProcessJobRunnerSrv - Job QsMuM3sBSgl94jXJ84gZ: /usr/bin/env: python3
[info] o.t.c.s.ProcessJobRunnerSrv - Job QsMuM3sBSgl94jXJ84gZ: : No such file or directory
[info] o.t.c.s.AuditActor - Job QsMuM3sBSgl94jXJ84gZ has be updated (JsDefined("Failure"))
[info] o.t.c.s.JobSrv - Job QsMuM3sBSgl94jXJ84gZ has finished with status Failure

Start with the analyzer execution path shown in the report, especially ProcessJobRunnerSrv and /opt/analyzers/ThreatBook/threatbook_analyzer.py. Reproduce the service job on the reported RedHat environment and inspect why the logged python3 command returns “No such file or directory”; done means the custom analyzer starts successfully and the job no longer fails at launch.