StackExchange / StackExchange/StackExchange.Redis

Endpoint not reachable can't figure it out where is the issue.

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Dominant language
C#
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Description

Screenshot 2024-03-18 142822
Error message:
Endpoint 192.168.6.235:6379 serving hashslot 9600 is not reachable at this point of time. Please check connectTimeout value. If it is low, try increasing it to give the ConnectionMultiplexer a chance to recover from the network disconnect. IOCP: (Busy=0,Free=1000,Min=8,Max=1000), WORKER: (Busy=0,Free=32767,Min=8,Max=32767), Local-CPU: n/a

Below is my connection details to redis cluster trying to connect to the cluster using load balancer external IP.
Screenshot 2024-03-18 143138

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Research direction

No source file, test, or requested code change is identified. Start with the reported ConnectionMultiplexer error and the Redis cluster connection through the load balancer, checking whether the endpoint and connectTimeout details explain the unreachable hash slot. Done cannot be defined from this report without a reproducible failure and expected behavior.

Written by the indexing model from the issue text.

Assessment

Tech stack
csharp, redis
Domain
backend, databases, networking
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
10/100

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