SSWConsulting / SSWConsulting/SSW.Website

Product Support page: outdated content and references unsupported SSW products

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Dominant language
HTML
Stars
14
Forks
10
Avg merge
13h 51m
Merged PRs (30d)
38

Description

The Product Support page at https://www.ssw.com.au/ssw/Standards/Support/BugReportOrEnhancement.aspx needs a refresh of its content:

### Tasks
- [ ] Remove references to unsupported SSW products,  eXtreme Emails and SSW Diagnostics.
- [ ] Remove references to other old products, e.g. Fullshot
- [ ] Fix links to rules and KB articles
- [ ] Decide what we really want customers to provide us with in terms of information and build new content accordingly (to include new screenshots, etc.)

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the Product Support page at the URL in the issue and review its current product references, rules links, and KB links. Remove unsupported and obsolete products, determine the customer information the page should request, and update the content and screenshots accordingly. Done means the page reflects supported products, its links work, and the requested information is current.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
content, documentation
Issue type
Documentation
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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