RocketChat / RocketChat/Rocket.Chat

Custom Emojis intermittently not visible

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#8,662 1 comment 1 reaction 0 assignees View on GitHub

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feat: message
Dominant language
TypeScript
Stars
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Forks
13.9k
Avg merge
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Merged PRs (30d)
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Description

Description:

Sometimes the emojis are rendered as question marks, other times they render properly.

Server Setup Information:
  • Version of Rocket.Chat Server: 0.59.1
  • Operating System: Ubuntu
  • Deployment Method(snap/docker/tar/etc): docker
  • Number of Running Instances: 2
  • DB Replicaset Oplog: true
  • Node Version: v4.8.4
    --
Steps to Reproduce:
  1. Upload custom emojis
  2. Use custom emojis
  3. View custom emoji in chat from another computer/window/account
  4. See "?" intermittently
Expected behavior:

For the emoji to always render properly

Actual behavior:

Only shown sometimes, even to author.

Relevant logs:

None found. Tried to find them by using docker logs but no relevant logs found.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue with two accounts or windows using the Docker deployment described, then trace the custom emoji upload and rendering paths. The work is done when uploaded custom emojis consistently render correctly for the author and other users; no relevant logs or specific files are identified in the report.

Written by the indexing model from the issue text.

Assessment

Tech stack
docker, typescript
Domain
backend, frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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