RocketChat / RocketChat/Rocket.Chat
Unable to join to VideoCall from Firefox
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- Dominant language
- TypeScript
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Description
Unable to join to VideoCall from Firefox (56.0 (64-bit)). When i click to "Click To Join" nothing happens except this

Description:
Server Setup Information:
Version of Rocket.Chat Server: 0.59.1
Operating System: Debian 8
Deployment Method(snap/docker/tar/etc): tar
Number of Running Instances: 01
DB Replicaset Oplog: Disable
Node Version: 4.8.4
Steps to Reproduce:
- Open Firefox browser
- Log in to RocketChat
- Click to "Click To Join" button.
Expected behavior:
Actual behavior:
Relevant logs:
Contributor guide
First steps
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Research direction
The report concerns joining a VideoCall in Firefox 56 on Rocket.Chat 0.59.1, with no files, tests, logs, or code entry points identified. First reproduce the failure with the listed server and browser versions, then inspect the browser and server logs; done means identifying the cause and confirming that Click To Join starts the call in Firefox.
Written by the indexing model from the issue text.
Assessment
- Domain
- audio-video-rtc
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100