RocketChat / RocketChat/Rocket.Chat
@all pointer does not alert you from inside threads you are not following
@ggazzo is already working on this.
Since Feb 19, 2026.
- Dominant language
- TypeScript
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Description
Description:
@all pointer does not alert you from inside threads you are not following. Also @here is affected.
Regular person pointers work without problems also from inside threads. During testing note that using personal pointer actually adds that person as a follower into the thread.
If the person is following the thread, also @all pointer works as it should.
Steps to reproduce:
- At least two members (Alice and Bob) on the same channel
- As user Alice send normal message and other normal one into a thread under it
- Bob should not be following the thread
- As user Alice send a message inside the thread, pointing it at @all
Expected behavior:
Bob gets notified, channel gets highlighed and marked having 1 message, and thread gets marked as having new message too.
Actual behavior:
Bob does not get any notification or hint about the new message. (Possibly sound but nothing else.)
Server Setup Information:
- Version of Rocket.Chat Server: 7.10.0
- License Type: Enterprise
- Number of Users: 500+
- Operating System: RHEL8
- Deployment Method: docker
- Number of Running Instances: 4
- DB Replicaset Oplog: Yes
- NodeJS Version: v22.16.0
- MongoDB Version: 7.0.23
Client Setup Information
- Desktop App or Browser Version: Latest Firefox and Chrome
Contributor guide
First steps
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- Open a pull request that references the issue number.
Assessment
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