RocketChat / RocketChat/Rocket.Chat

When trying to message a user from the search results on iOS, a blank page is shown

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#35,978 2 comments 1 reaction 0 assignees View on GitHub

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subj: mobile
Dominant language
TypeScript
Stars
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Forks
13.9k
Avg merge
3d 3h
Merged PRs (30d)
130

Description

Description:

When trying to message a user from the search results on iOS, a blank page is shown and no keyboard input or history is displayed.

Steps to reproduce:
  1. Search for a user in the iOS app
  2. Click on the name
  3. Blank screen with no history and keyboard input is shown, only the top bar is displayed
Expected behavior:

The chat history should appear and a text field to enter the message.

Actual behavior:

Blank screen is presented.

Server Setup Information:
  • Version of Rocket.Chat Server: 7.5.1 (happened on 6.x consistently as well)
  • License Type: community
  • Number of Users: ~400
  • Operating System: Debian
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v22.13.1
  • MongoDB Version: 6.0.13 / wiredTiger (oplog Enabled)
Client Setup Information
  • Desktop App or Browser Version: App
  • Operating System: iOS
Additional context
Relevant screenshots

Searching for a user

Image

Tapping on the username leads to blank screen:

Image

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue in the iOS app by searching for a user and tapping their name. Trace the search-result navigation and chat screen behavior; done means the chat history and message input field appear instead of a blank page.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, typescript
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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