RocketChat / RocketChat/Rocket.Chat

Cant update via snap

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Description

Description:

Cant update via snap from 6.13.0 to 7.0 edited

Steps to reproduce:
  1. Switch to relase chanel 7.x
  2. Snap refresh rocketchat-server
  3. The server return: Start snap "rocketchat-server" (1633) services (systemctl command [start snap.rocketchat-server.rocketchat-mongo.service] failed with exit status 1: stderr:
Expected behavior:

Update to 7.0 edited

Actual behavior:

image

Server Setup Information:
  • Version of Rocket.Chat Server: 6.13.0
  • License Type: free
  • Number of Users: 40
  • Operating System: Ubuntu 20.04
  • Deployment Method: snap
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
Client Setup Information
  • Desktop App or Browser Version:
  • Operating System:
Additional context
Relevant logs:

Here is the logs from server after error:

systemctl status snap.rocketchat-server.rocketchat-mongo.service (logs)
https://pastejustit.com/asbx1cexen

journalctl -xe (logs)
https://pastejustit.com/yuyrbyesza

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing the systemctl status and journalctl logs linked in the issue, focusing on why snap.rocketchat-server.rocketchat-mongo.service fails after refreshing from 6.13.0 to 7.x on Ubuntu 20.04. Done means the snap updates to 7.0 and the server's Mongo service starts successfully.

Written by the indexing model from the issue text.

Assessment

Tech stack
mongodb, ubuntu
Domain
devops, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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