Mentioning a @team does not do anything

Description:

Accordingly to the docs "Just mention a team — @engineers, for instance — and all members will get notified instantly."

I want to mention a @team in a channel and trigger notifications for all team members.

Steps to reproduce:

1. Create a team "test-team" and invite/add members
2. Mention the @test-team in any channel (outside of the team)

Expected behavior:

Team members get a notification as stated in the docs

Actual behavior:

There is not any information regarding the mentioning (not in the team-channel, no notifications on devices, not anywhere)

Server Setup Information:

• Version of Rocket.Chat Server:
• License Type: Enterprise
• Number of Users: 30.000
• Operating System: Linux Debian Bullseye
• Deployment Method: tar
• Number of Running Instances: 1 (and about 10 others with the same issue)
• NodeJS Version: v14.21.3
• MongoDB Version: 5.0.30

Client Setup Information

• Desktop App or Browser Version: Desktop App (4.1.1)
• Operating System: Linux (Debian Bookworm)

Start by reproducing the @test-team mention in a channel outside the team, using the Teams documentation as the expected behavior. Trace whether the mention appears in the team channel or produces device notifications, and consider the issue complete when team members receive the documented notifications.