RocketChat / RocketChat/Rocket.Chat

Infinite scroll does not work to load history of visited channels

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#33,469 3 comments 2 reactions 0 assignees View on GitHub

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planned
Dominant language
TypeScript
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Description

Description:

Hello,

When you visit a channel and come back to it, you can't load history: infinite scroll not working and you can't get previous messages.

This bug is reproduced on https://open.rocket.chat/ too and it's very annoying!

How can we fix that?

Thank you for your help!

Steps to reproduce:
  1. Go to a channel (ie: general)
  2. Go to another channel (ie: support)
  3. Go back to the previous channel (ie: general)
  4. Scroll to the top of the page until older messages are loaded in ajax
Expected behavior:

We are supposed to have infinite scroll as well as a loading animation to retrieve messages older than those displayed on first loading using ajax.

Actual behavior:

Nothing is happening: we are stuck at the top of the page and older messages are not loading.
image

Note: This works the very first time the channel loads! If you want to retrieve older messages on a channel you have already visited, you must refresh the page.

Server Setup Information:

Version of Rocket.Chat Server: 6.12.1
License Type: Community
Number of Users: 100-500
Operating System: Debian 11
Deployment Method: tar
Number of Running Instances: 1
DB Replicaset Oplog: 1
NodeJS Version: v14.21.3
MongoDB Version: 5.0.21

Client Setup Information
  • Desktop App or Browser Version: all latest browsers / applications
  • Operating System: MacOS / iOS

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the channel navigation sequence in the issue on the reported Rocket.Chat setup, then inspect the client-side message history and infinite-scroll behavior after returning to a visited channel. Verify that scrolling to the top requests and displays older messages, with the loading animation, without requiring a page refresh.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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