RocketChat / RocketChat/Rocket.Chat

Current chats list is blank with date filter

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Description

Description:

Hi.
I am using Rocket Chat community version 6.11.0. When I set my profile language to English, and select an interval to see the current chats, it is OK as seen below:

image

But when I switch to Persian language, the same time interval & filters show nothing as seen below:

image

When I remove the date filter, it shows all the chats correctly.

Steps to reproduce:
  1. Set profile language to Persian
  2. Go to Omnichannel-> Current chats & clear filters.
  3. Set a time interval.
Expected behavior:

It must show the chats in the selected time interval

Actual behavior:

It shows nothing.

Server Setup Information:
  • Version of Rocket.Chat Server: 6.11.0
  • License Type: communtity
  • Number of Users:
  • Operating System: UBUNTU 22.04
  • Deployment Method: tar
  • Number of Running Instances: 1

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in Omnichannel → Current chats with the profile language set to Persian, comparing the selected date interval with the English behavior. Trace the date-filter handling from that screen and verify that chats in the selected interval appear for Persian as they do without a date filter.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend, localization
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Clearly specified
Newbie friendliness
38/100

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